Real change, real value.
Everything you need for lasting recovery included from the start, with no hidden extras.
Transparent pricing. Tailored support.
No two programs are the same and neither are the paths that fund them. Whether you’re self-funding, using superannuation, or exploring health coverage, our team will walk you through your options with clarity and care.
We believe in transparency from the start. No fine print, no guesswork. Just clear guidance from people who understand the stakes.
FAQ
Questions? We’ve got you
What is the duration of the programs?
Program duration is always focused on driving real, lasting change—not simply checking boxes or meeting arbitrary timelines. It reflects the time needed for meaningful biological and behavioural shifts to take hold.
- Residential programs typically span 13 to 14 months, including a preparation and support phase before arrival, a 4 to 8 week residential stay, followed by 12 months of comprehensive aftercare.
- Outpatient programs range between 4 and 12 weeks, depending on individual needs.
What is included in the program cost?
Our residential programs cover everything except flights, providing all-inclusive care with no hidden fees or add-ons. Each residential guest benefits from thorough preparation and support before arrival, a fully immersive experience including all therapies, treatments, activities, tests, meals, accommodation, airport transfers, and 12 months of comprehensive aftercare.
Outpatient programs are designed with flexible formats and pricing depending on your program needs. Please contact us for more information.
What should I expect during rehabilitation?
Expect honesty. Expect disruption. Expect to be challenged - compassionately, but directly.
Rehab at NC isn’t a retreat or a break from life. It’s a full system reset. From day one, you’ll be surrounded by a dedicated team that includes doctors, therapists, nurses, nutritionists, bodyworkers, and functional medicine practitioners - each working together to support your unique needs.
You’ll begin with thorough testing to get a clear picture of what’s actually going on: biologically, psychologically, and behaviourally. From there, your program is built and adapted daily to your needs.
Expect daily one-on-one therapy, medical and nutritional support, gut health work, body-based treatments, and nervous system regulation. No filler. Just the right support, at the right time, delivered by a team that’s in your corner. And for residential patients, when you leave, the work continues with 12 months of aftercare to back you up.
Is rehabilitation covered by insurance?
In Australia, to have a program covered by private health insurance, you need the optional “hospital cover,” which applies only to hospitals or clinics.
Privately funded and operated programs like ours aren’t classified as hospitals or clinics, so they aren’t covered. However, these programs provide a higher, more individualised, and more effective level of care than what’s typically available in the mainstream system.
How long does rehabilitation take?
After 16 years in operation, we know that anything less than 4 weeks in residence rarely scratches the surface.
Real change takes time - which is why every program includes 12 months of comprehensive aftercare as standard.
We don’t want repeat business. We want you well.
What does ‘tailored treatment’ mean?
Tailored means every element of the program — therapies, treatments, testing, diet, activities and daily schedule — is personalised and adjusted as each guest’s needs shift, ensuring support stays relevant to their current experience rather than a fixed plan